Amazon Connect Call Center Setup & Integrations

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2021 Upcity National Excellence Award
2021 Upcity Local Excellence Award
2020 Top Web Developers Award Winner - Clutch Award
2021 Top Mobile App Developers Award Winner - Clutch Award
2020 Top Mobile App Developers Award Winner - Clutch Award
software development

AWS Call Center Setup - Amazon Connect

Diverse Programmers offers expert solutions architects to setup your call center throughout the United States. We offer the flexibility of being a remote partner or to have an in-house presence as needed to understand your business.

  • Inbound Dial Menu, Name Directories, or Other Options
  • Outbound Dynamic Numbers with DynamoDB
  • Appointment & Automated Voice or Dial Pad Input Bots
  • Voice Menu Selection
  • CRM Integration (Salesforce, Zoho, etc)
  • Custom Call Flow Setup
  • Agent Management
  • Team Management
  • Call Recording
  • Supervisor - Live Call Monitoring
  • Custom Hooks, Database Lookups, and more.

Native Mobile Apps

Cross-Platform Native Framework Apps

Hybrid Mobile Apps

Android Mobile Apps

iOS Mobile Apps

Windows Mobile Apps

Custom software & marketing

Why Choose Us

While we believe there are many positive reasons to work with us, we'll let our clients and industry recognition awards do the talking.

01/ Plan & Strategize

Talk with one of our solution architects to plan and strategize the best solution for your next project.

03/ Test & Deliver

We never release our products or services into the open market until it's been fully tested.

02/ Design & Develop

We work hard to design and develop our projects to best suit the local environment.

04/ Train & Release

We will train you on the software and release to the public when you're ready.

software development

June 15, 2021 - Upcoming International
Mobile App Development Webinar (Complete)

Join us as we discuss some of the different challenges and successes we faced on different projects using some of the top frameworks. You don't want to miss this one.

software development & consulting

What Clients Say

See what our custom software development and marketing customers have to say about ou service.

James was the first solutions architect to respond to my urgent request. My colleague and I interviewed a few different architects who responded, but we both agreed our instincts told us to work with James Malin from Diverse Programmers and we are so glad we did! James has been responsive and attentive each step of the way and exceeded his projected timeline and within our budget. Working with James has been such a pleasure and I highly recommend Diverse Programmers.

As always, James is a pleasure to work with. Him and his team took care of everything we needed regarding our website and phone systems, they are true tech experts.

James was very effective. He took the time to understand my requirements and provided the right solution. His understanding of the AWS capabilities and my needs made for a solution tailored to fit my budget. He understood the need to start small, but still have the capability to scale.

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custom software & marketing

Get In Touch With Us

Call us today for your free consultation about our custom software development and digital marketing services.

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