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Aloware
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Aloware

Aloware is a unified communication platform designed to empower small and mid-sized businesses with a CRM-driven phone system, seamlessly integrating calling, texting, and AI-powered voice analytics. With features such as free trial access to AI-driven call transcription and summarization, omnichannel communication, and advanced reporting, Aloware helps teams optimize customer engagement, support, and sales processes in one intuitive interface.


Website: https://aloware.com/

Key Features

AI-driven voice analytics with call transcription and summarization
Omnichannel calling and texting directly from the CRM
Automated dialing and sales sequences
Comprehensive compliance management (STIR/SHAKEN, A2P 10DLC)
Extensive integrations with leading CRMs (HubSpot, Salesforce, Zoho, etc.)

Use Cases

Sales Automation: Leverage features like power dialer, CRM list imports, and automated sequences to efficiently manage sales workflows and boost connection rates.
Customer Engagement: Enhance customer interactions through seamless calling and texting directly from your CRM, ensuring timely and personalized follow-ups.
Contact Center Management: Monitor agent performance, manage call queues, and gain real-time insights through advanced analytics and customized reporting dashboards.
AI Voice Analytics: Transcribe calls, detect keywords, and analyze sentiment to improve service quality and quickly identify areas that need attention.
Compliance and Spam Protection: Manage carrier registrations and compliance requirements effortlessly, reducing spam markings and ensuring reliable call and SMS delivery.

Benefits

Streamlines sales and customer engagement through CRM integration
Enhances productivity with automation and AI-powered insights
Improves agent performance with real-time analytics and reporting
Ensures brand credibility with robust compliance management
Offers an intuitive, unified platform for calls, texts, and automation
Provides white-glove support and a 99.9% uptime guarantee

Metrics

Calls Processed: 25 million calls processed
Uptime Guarantee: 99.9% uptime
Daily Calls: 300+ calls per agent daily

Pricing Plans

iPro + AI - $40 per user/month
  • Core calling & texting features
  • Limited to 1000 AloAi Voice Analytics minutes
  • Native integrations (HubSpot, Pipedrive, Zoho)
  • Includes 100 SMS agent enrollments per month
uPro + AI - $70 per user/month
  • Everything in iPro
  • HubSpot workflows integration
  • 5000 AloAi Voice Analytics minutes
  • Power Dialer with AI call transcriptions & summaries
  • Dedicated success manager (10 users minimum)
  • Includes 100 SMS agent enrollments per month
xPro + AI - $100 per user/month
  • Everything in uPro
  • Salesforce integration
  • Unlimited AloAi Voice Analytics minutes
  • Advanced AI features (keyword detection, trending topics, call scoring, AI agent monitoring)
  • Enterprise-level support with white-glove onboarding
  • Managed 10DLC compliance and lowest SMS marketing rates

Testimonials

The automated dialer feature is a huge plus; it allows me to put all my leads in a list and blast the phone really fast. If the customer is not available, an automatic text is sent immediately.

Kevin Ramproop, CTO at Express Trucking Group

Aloware introduced us to SMS marketing for home sellers and wholesale real estate. We’ve been able to triple our homes under contract acquisition with the combination of SMS marketing and the dialer.

Hayato Hori, CEO at RocketOffr

Diverse Programmers Recommendation

Aloware offers a robust, AI-driven communication platform that not only streamlines sales and customer interactions through powerful CRM integration, but also leverages state-of-the-art voice analytics and automation. Diverse Programmers can help with advisory, integration, and custom solutions to ensure you get the most out of the platform.

Ease of Use

Setup Time: 3 minutes

Onboarding: White-glove support with guided setups available

User Experience: Intuitive and integrated platform with minimal learning curve

Security & Compliance

Data Encryption:

Privacy Policy

Support Options

Live Chat: No

Email Support: Yes

Community Forum: No

Documentation

Contact Diverse Programmers today to learn more or request a custom integration.
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  • 4Dedicated to Enhancing Efficiency Across Departments
  • 5Trusted by Leading Organizations
  • 6Personable and Client-Focused Approach
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