RoundView is an AI-powered customer engagement platform designed to convert website visitors into loyal customers. Leveraging cutting-edge AI capabilities, the platform integrates chatbots, interactive videos, and an intuitive helpdesk to enhance conversational marketing, automate support, and provide personalized customer interactions. Its robust suite of tools is crafted to boost conversion rates, extend time on site, and reduce customer support costs.
Website: https://roundview.ai/
Key Features
Use Cases
Benefits
Metrics
Pricing Plans
Free - $0/month
- Automate responses to your basic support questions
- Order status tracking
- Returns management
- Offline form
- Live chat
- Email and chat support
- Basic customer details
- Shopify integration
- 1 seat
Team - $19/month
- Improve agent productivity by centralizing all tickets
- Everything in Free plus automated rules
- FAQs
- Knowledge base
- Basic reporting
- Omnichannel handle
- Chatbot with basic triggers
- Magento integration
- Agent routing
- 5 seats
Pro - $49/month
- Get the topline features to excel at customer support
- Everything in Team plus multiple store management
- Performance metrics
- Reporting/Analytics
- BigCommerce and WooCommerce integration
- SMS and WhatsApp support
- Onboarding support
- Cart abandonment triggers
- Exit intent triggers
- Unlimited seats
- Advanced customer details
- CSAT metrics
Enterprise - Custom
- Flexible and customized features for scaling businesses
- Everything in Pro plus cart modification by customer
- Advanced self-service (Forms and conditions)
- Queue management
- CRM integration
- 3rd party integrations
- 1-on-1 onboarding
- Dedicated customer success manager
Diverse Programmers Recommendation
RoundView offers a powerful, AI-driven solution that not only increases conversions and customer engagement but also automates support functions to reduce costs. Diverse Programmers can assist with custom integrations, advisory, and tailored solutions to maximize the platform’s business impact.
Ease of Use
Setup Time: 10 minutes to launch
Onboarding: 1:1 onboarding assistance with step-by-step guidance and CX audit
User Experience: Intuitive, fully customizable interface with no coding required
Security & Compliance
Data Encryption:
Support Options
Live Chat: Yes
Email Support: Yes
Community Forum: No
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855-217-87086 Different Reasons We Should Partner
- 1Expert in Automation and Streamlining Operations
- 2Proven Track Record of Success
- 3Customized Solutions for Your Needs
- 4Dedicated to Enhancing Efficiency Across Departments
- 5Trusted by Leading Organizations
- 6Personable and Client-Focused Approach
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