Basic Call Center/IVR Setup

Amazon Connect Basic Configuration of 5 Customer Service Queues, 5 routing profiles and basic call tree (i.e IVR)

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Starting at $1,500.00

Lex Speech Recognition Setup

Add in LEX speech recognition to your IVR call tree defined in the basic configuration. A common use case is a "Dial by Name" directory that provides some phone system like features.

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Starting at $1,500.00

Amazon Connect CRM Integration

Amazon Connect CRM Integrations including Salesforce, Freshdesk, Zoho or internal data dips to your intranet based database.

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Starting at $1,500.00

Basic Outbound Auto-Dialer

Feed your call center a list of phone numbers to dial and play recordings, prompt and collect customer input and transfer to customer service queues! Typical use cases include appointment reminders, marketing campaign, polling, emergency announcements.

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Starting at $1,500.00

Diverse Appointment Bot

Automate the process of creating appointments, meetings, and scheduling phone calls with an Amazon Lex bot for Amazon Connect. Enter sensitive information through their numeric keypad or verbally stating the numbers. We can integrate these systems with your company’s existing calendar and/or existing phone systems as needed.

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Starting at $2,000.00

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