Smartsupp is a comprehensive customer engagement platform that combines live chat, AI-powered chatbot automation, and an innovative AI Shopping Assistant (Mira AI) to boost online sales and enhance customer support. Designed to serve e-commerce businesses and customer care teams, Smartsupp leverages AI-driven capabilities to answer up to 80% of inquiries, recommend products, and streamline interactions, making it an essential tool for businesses looking to scale and personalize their communication efforts.
Website: https://www.smartsupp.com/
Key Features
Use Cases
Benefits
Metrics
Pricing Plans
Free - $0 (Forever)
- Live Chat
- FB Messenger Integration
- Automatic messages
- Unlimited agents
Standard - $14/month (billed annually)
- Chatbots for automations
- Chatbots for lead generation
- Basic statistics
- Office hours
- Customer satisfaction rating
- Engage visitors
Pro - $24/month (billed annually)
- Teams of agents
- User roles
- Multi language support
- Automatic segmentation
- Advanced branding options
- Detailed team statistics
Ultimate - $239/month (billed annually)
- AI engage chatbot
- Chatbot set-up by specialist
- Dedicated account manager
- API & data exports
- Payment via wire transfer
Mira AI Add-on - from €16/month
- Recommends products & services
- Answers up to 80% FAQs
- Customizable identity & tone
- Handover to human agent when needed
- Supports multi-language interactions
- Website scrape & product feed integration
Testimonials
Live chat is great, because I can communicate with customers in real time.
Smartsupp helps us with better customer outreach and online sales, which leads to a higher conversion rate.
The way this app is designed and scoped is absolutely awesome! It surpasses all competition in its efforts to satisfy every need and desire!
E-commerce is easier now with a possibility to navigate clients to the products they are looking for.
Diverse Programmers Recommendation
Smartsupp stands out with its robust combination of live chat, AI-driven automation, and customizable engagement tools. Its ability to handle a majority of customer inquiries with its AI Shopping Assistant makes it a valuable asset for businesses aiming to improve efficiency and conversion rates. Diverse Programmers can assist with expert advisory, seamless integration, and tailored customization to fully leverage Smartsupp’s capabilities for your business needs.
Ease of Use
Setup Time: Less than 1 hour
Onboarding: Guided tutorials and in-depth documentation available
User Experience: Intuitive dashboard with minimal learning curve
Security & Compliance
Data Encryption: Standard SSL encryption
Support Options
Live Chat: Yes
Email Support: Yes
Community Forum: No
Book a Consultation
Get a Free, No-Obligation Quote for Automating Your Workflows Today
855-217-87086 Different Reasons We Should Partner
- 1Expert in Automation and Streamlining Operations
- 2Proven Track Record of Success
- 3Customized Solutions for Your Needs
- 4Dedicated to Enhancing Efficiency Across Departments
- 5Trusted by Leading Organizations
- 6Personable and Client-Focused Approach
From venture-backed startups to Fortune 500 companies, we partner with organizations of all shapes and sizes.