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Tango
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Tango

Tango is an AI-powered platform designed to simplify the creation and deployment of software training walkthroughs. It allows users to document processes, generate step-by-step guides complete with screenshots and annotations, and seamlessly pin these guides inside business applications. With its innovative Software Knowledge Layer, Tango targets IT, Operations, and L&D professionals looking to improve process adoption, standardize training, and reduce errors associated with traditional software training methods.

By leveraging AI to instantly create how-to guides as you click through processes, Tango enables organizations to onboard employees faster, reduce support tickets, and secure institutional knowledge. Its unique blend of guide creation, knowledge pinning, integrated training, and detailed analytics makes it a valuable tool for modern enterprises aiming to boost software ROI and drive digital process adoption.


Website: https://www.tango.us

Key Features

AI-driven automated guide creation
Step-by-step walkthroughs for employee training
Knowledge pinning directly in business applications
Integrated training embedded in LMS, knowledge bases, and ticketing systems
Analytics to measure process adoption and usage

Use Cases

Rollout Software: Drive adoption and reduce training costs by deploying interactive walkthroughs during software rollouts.
Standardize Processes: Ensure consistency and reduce errors by standardizing business processes across CRM, ERP, HRIS, and other systems.
Onboard Employees: Accelerate new hire productivity by providing them with easy-to-follow, contextually integrated training guides.
Enable Self-Service: Empower employees to resolve issues on their own, reducing support tickets while increasing first-touch resolution.

Benefits

Rapid creation of interactive training guides with minimal effort
Reduced error rates and process mistakes
Accelerated employee onboarding and productivity
Enhanced process adoption and business performance tracking
Seamless integration with existing software systems for less disruption
Elimination of fragmented training material in scattered knowledge bases

Metrics

Error Reduction: 90% reduction in errors in processes like quote-to-cash

Pricing Plans

Trial - $0
  • 15 shared workflows
  • Browser capture
  • Basic exports and sharing
  • Up to 10 users per workspace
Pro - $20/mo per Pro user (billed annually)
  • Unlimited workflows
  • Browser and desktop capture
  • Branded workflows and exports
  • Advanced viewership insights
Enterprise - Custom
  • SSO and SCIM integration
  • Advanced workspace roles & permissions
  • Pinned on-screen walkthroughs and tooltips
  • Automatic PII blurring during capture
  • Onboarding, training, and dedicated support
  • Admin & analytics dashboard

Testimonials

Tango revolutionized our approach to software training – cutting our process errors by 90% and significantly speeding up employee onboarding.

Jasco Manufacturing

Diverse Programmers Recommendation

Tango offers an invaluable AI-driven solution for modernizing software training and process standardization. Diverse Programmers can assist with advisory, integration, and custom solutions to ensure that Tango’s capabilities are optimally leveraged for your organization's unique needs.

Ease of Use

Setup Time: 3 minutes

Onboarding: Self-service video demos and guided setup available

User Experience: Intuitive UI with minimal learning curve

Security & Compliance

Data Encryption:

Privacy Policy

Support Options

Live Chat: No

Email Support: Yes

Community Forum: No

Documentation

Contact Diverse Programmers today to learn more or request a custom integration.
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6 Different Reasons We Should Partner

  • 1Expert in Automation and Streamlining Operations
  • 2Proven Track Record of Success
  • 3Customized Solutions for Your Needs
  • 4Dedicated to Enhancing Efficiency Across Departments
  • 5Trusted by Leading Organizations
  • 6Personable and Client-Focused Approach
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