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Typewise
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Typewise

Typewise is an AI-driven communication assistant designed to revolutionize customer service and sales by automating and optimizing interactions across multiple channels. Leveraging powerful AI capabilities such as Magic Reply, Text Prediction, Message Optimizer, and Real-Time Translation, Typewise delivers tailored, multilingual, and consistent communications that enhance customer satisfaction and drive operational efficiency. This tool is ideally suited for enterprises and mid-market companies looking to boost productivity, reduce response times, and improve overall customer experience.


Website: https://www.typewise.app/

Key Features

AI-driven auto-response generation (Magic Reply)
Real-time text prediction and auto-completion
Message optimization to match company tone
Real-time translation in 26+ languages
Grammar and spell check for flawless communication
Insights Hub for real-time performance monitoring
Seamless integration with existing CRMs
Custom AI deployment leveraging your data

Use Cases

Customer Service Automation: Automate responses and reduce handling times using Magic Reply and text prediction to ensure timely and accurate customer communications.
Sales Efficiency: Enhance sales interactions with quick, AI-assisted responses and message optimization that maintain your brand’s tone and improve engagement.
Multilingual Support: Break language barriers by utilizing real-time translation to communicate effectively with a global customer base across 26+ languages.
Performance Monitoring: Leverage the Insights Hub to monitor and analyze key performance metrics at the agent, team, and organizational levels for continuous improvement.
Custom AI Deployment: Integrate and customize AI models easily with your existing systems to deliver personalized, up-to-date customer communications.

Benefits

Enhances customer satisfaction and engagement
Reduces average handling time and operational costs
Boosts efficiency by up to 50%
Delivers 3-5X ROI through improved processes
Ensures consistent brand communication across teams
Fast, enterprise-grade deployment with minimal IT integration

Metrics

Efficiency Increase: 50% increase in efficiency
ROI: 3-5X ROI delivered
Efficiency Boost (Customer Story): 25% increase in efficiency
Work Hours Saved: Over 210 work hours saved per month

Pricing Plans

Testimonials

Great product, great collaboration!

Verified User in Retail Mid-Market (51-1000 emp.)

Wonderful time saver built by a collaborative team. It supports our clerk on their daily writing activities. The time saving is measurable and the impact on our time to market is significant.

Philipp M. Mid-Market (51-1000 emp.)

Quality improvement and efficiency through Typewise. Very easy to integrate, with clear instructions and excellent customer success support. The grammar and spell checking is top-notch.

Jürg H. Mid-Market (51-1000 emp.)

Diverse Programmers Recommendation

Typewise offers a robust, AI-powered solution that not only automates customer interactions but also enhances communication quality and operational performance. Diverse Programmers can assist with advisory, integration, and custom solutions to help you fully leverage Typewise’s capabilities for maximum ROI and improved customer experiences.

Ease of Use

Setup Time: 1 to 2 days deployment time

Onboarding: Guided demos and minimal IT integration required

User Experience: Intuitive interface with a zero-risk pilot option

Security & Compliance

Data Encryption:

Privacy Policy

Support Options

Live Chat: No

Email Support: No

Community Forum: No

Contact Diverse Programmers today to learn more or request a custom integration.
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6 Different Reasons We Should Partner

  • 1Expert in Automation and Streamlining Operations
  • 2Proven Track Record of Success
  • 3Customized Solutions for Your Needs
  • 4Dedicated to Enhancing Efficiency Across Departments
  • 5Trusted by Leading Organizations
  • 6Personable and Client-Focused Approach
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