Symbl.ai is an AI-driven platform that transforms unstructured conversations into actionable insights by leveraging real-time voice agents, call scoring, real-time assist, and unified analytics. The platform uses cutting‑edge generative AI and LLM technology to analyze and interpret communication data, enabling businesses to improve customer experience, drive operational efficiencies, and enhance compliance and training processes. Targeted at enterprises with significant customer interactions, Symbl.ai empowers teams with intelligent automation and data-driven decision making.
Website: https://symbl.ai/
Key Features
Use Cases
Benefits
Metrics
Pricing Plans
Free - $0
- No credit card required
- Audio/Video: Up to 1,000 minutes per month at $0
- Text: Up to 10,000 words per month at $0
- Call Score API: Up to 50 criteria at $0
- Real Time Assist API: Up to 5 minutes at $0
- Concurrency: Up to 5 concurrent connections
PayG - Usage-based
- No usage commitment required
- Audio/Video pricing: First 1,000 mins free, next 29K mins at $0.027/min, over 30K mins at $0.017/min
- Text pricing: First 10,000 words free, next 3.74M words at $0.0002/word, over 3.75M words at $0.00012/word
- Call Score API: $0.10/criteria per conversation
- Real Time Assist API: Up to 5 minutes free
- Concurrency: Up to 50 concurrent connections
Enterprise - Custom
- High volume usage discounts
- Custom concurrency
- Nebula Model API access at scale
- Enterprise support & SLAs
- Deploy in private environment
Testimonials
The combination of AI and real-time actions enables us to overcome the loss of in-person sales engagements and keep both buyers and sellers more engaged during video meetings.
Symbl.ai helps us detect key moments in sales conversations almost instantly, driving better engagement and improved efficiency.
With Symbl.ai's conversational intelligence, our Salesforce data has transformed, enabling deals to close faster and reinvigorating our sales pipeline.
Diverse Programmers Recommendation
Symbl.ai stands out with its AI-driven real-time conversational intelligence that not only automates customer interactions but also provides deep insights into call performance, compliance, and training. Diverse Programmers can assist with advisory, integration, and custom solutions to help you harness the full potential of this transformative technology.
Ease of Use
Setup Time: Less than 1 hour
Onboarding: Step-by-step guided tutorials available
User Experience: Intuitive UI designed for minimal learning curve
Security & Compliance
Data Encryption: End-to-end encryption
Support Options
Live Chat: No
Email Support: Yes
Community Forum: Yes
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855-217-87086 Different Reasons We Should Partner
- 1Expert in Automation and Streamlining Operations
- 2Proven Track Record of Success
- 3Customized Solutions for Your Needs
- 4Dedicated to Enhancing Efficiency Across Departments
- 5Trusted by Leading Organizations
- 6Personable and Client-Focused Approach
From venture-backed startups to Fortune 500 companies, we partner with organizations of all shapes and sizes.