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Inflection
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Inflection

Inflection is a modern B2B marketing automation platform engineered for product-led growth. It activates product and customer data from integrated data warehouses and CRMs, enabling marketers to drive pipeline creation, boost product adoption, and fuel revenue expansion – all from one centralized platform. The solution is designed to bypass legacy marketing tools limitations by offering native integrations, self-service functionality, and scalable infrastructure that supports up to 100 million contacts and billions of product events.

Leveraging AI-driven capabilities and personalized, context-based messaging, Inflection helps marketing and GTM teams deliver tailored communications that improve onboardings, drive engagement, and generate expansion opportunities. Its unique value lies in its ability to combine raw product activity data with CRM insights to create nested journeys and automated campaigns without the need for SQL or scripting.


Website: https://www.inflection.io/

Key Features

Activates product and customer data from data warehouses
Native integrations with CRM systems (Salesforce, HubSpot, etc.)
Industry-first nested journeys on a single campaign canvas
Self-service personalization without SQL or scripting
Scalable infrastructure supporting 100 million contacts and billions of events

Use Cases

Pipeline Generation: Create net new enterprise pipeline by leveraging product data and driving conversion with complex, multi-touch campaigns.
User Activation: Deliver personalized onboarding experiences that reduce time-to-activation and increase engagement rates.
User Retention: Engage dormant users and re-attract executives with contextual, automated QBR campaigns to keep customers active.
Revenue Expansion: Identify upsell opportunities through contextual communications and drive higher quality pipeline with data-driven insights.
Scaled Success: Maintain a personal touch at scale by automating tailored communications across tens of thousands of users.

Benefits

Streamlines marketing workflows with a single, centralized platform
Eliminates reliance on legacy systems by leveraging real-time product data
Enhances personalization and segmentation without technical overhead
Drives conversion and engagement through contextually relevant messaging
Scales seamlessly to support enormous customer datasets
Improves overall marketing efficiency and pipeline quality

Metrics

Scalability: Supports up to 100 million contacts and billions of product events
Activation Improvement: Boosted onboarding open rates by 9% and doubled engagement in customer case studies

Pricing Plans

Starter - $36k/yr
  • Audience builder
  • Personalization builder
  • Journey builder
  • WYSIWYG email builder
  • Historical data replay
  • Segment sync (two way)
  • Salesforce sync (two way)
  • Nested Journeys
  • Webhooks
  • SSO
  • Data warehouse sync & custom objects
  • Support for User Org Journeys & related data objects
  • 25K MMCs included
  • Free unpersonalized batch emails (up to 10X contracted MMCs)
  • Dedicated CSM
  • Premium support
  • Unlimited contact database
  • Unlimited product data
  • Unlimited Salesforce API calls
  • Inflection.js website tracking
  • Forms integration
  • Product data explorer
  • Auto create fields for product events with no SQL
  • Buying group support
  • Attribution (coming soon)
  • Webinar integration (coming soon)
  • AI personalized emails (coming soon)
  • AI next best action (coming soon)
  • AI enrichment (coming soon)
Growth - Usage-based MMC fees
  • All Starter features
  • Scaled for growing organizations
  • Flexible MMC pricing
Enterprise - Custom
  • All Growth features
  • Custom integrations
  • Dedicated enterprise support
  • Tailored contract terms

Testimonials

With our PLG motion, legacy marketing automation providers don't scale. Inflection enables us to communicate with customers at scale with highly relevant messages personalized with what the account is doing in our product.

William MacKay, Sr. Director, Growth Marketing

Braze & Iterable are great if you’re B2C, but there’s no awareness about Accounts or sales teams and a very lackluster connection with Salesforce. This is why we chose Inflection.

Tyler Hinkle, Sr. Director, Revenue Operations

Inflection helped us tie our email activity to product activity, boosting our onboarding open rate by 9% and doubling our engagement rate. Overall it has reduced time to activation for our users.

Kim Lu, Growth at Voiceflow

Inflection is making our jobs easier by providing a tool to help solve some pressing issues in the marketplace.

Lauren Aquilino, CEO & Founder

Diverse Programmers Recommendation

Inflection offers a transformative approach to marketing automation by leveraging product data and contextual communication to drive pipeline, adoption, and revenue expansion. Diverse Programmers can help you integrate and optimize Inflection within your existing tech stack, ensuring you maximize its robust, AI-driven capabilities.

Ease of Use

Setup Time: Less than 1 hour

Onboarding: Self-service functionality with guided demos and tutorials

User Experience: Intuitive interface with minimal learning curve

Security & Compliance

Data Encryption: Built with industry standard security protocols

Privacy Policy

Support Options

Live Chat: No

Email Support: No

Community Forum: No

Contact Diverse Programmers today to learn more or request a custom integration.
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  • 1Expert in Automation and Streamlining Operations
  • 2Proven Track Record of Success
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  • 4Dedicated to Enhancing Efficiency Across Departments
  • 5Trusted by Leading Organizations
  • 6Personable and Client-Focused Approach
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