Need Help Now? Call Us!855-217-8708
Kustomer
find ai tools for your business
AI Tool
Kustomer favicon
Kustomer

Kustomer is an all-in-one, AI-powered customer service platform that unites CRM, ticketing, and omnichannel communications into a seamless experience. With a unique value proposition of unlimited seats and unlimited AI at one simple, usage-based price per conversation, Kustomer empowers businesses to automate, assist, customize, and report on their customer service operations. This solution is designed for innovative organizations looking to enhance efficiency with advanced AI agents and a data-driven approach to customer engagement.


Website: https://www.kustomer.com/

Key Features

AI Agents for both customer support and agent assistance
Comprehensive CRM integration
Omnichannel communication support
Workflow automation for repetitive tasks
Customizable service platform

Use Cases

Self-Service: Empower customers with instant, intuitive self-service options for quick, on-demand solutions.
Agent Service: Equip agents with timely, relevant information to deliver exceptional customer service at every interaction.
Proactive Service: Anticipate customer needs and resolve issues before they escalate, ensuring personalized and seamless experiences.
AI-Powered Automation: Leverage advanced AI agents to instantly resolve inquiries, reducing manual tasks and streamlining operations.
Customizable Platform: Tailor your customer service platform by integrating CRM, workflows, and reporting tools, ensuring a smooth migration from legacy systems.

Benefits

Reduces support queries by up to 45%
Boosts agent efficiency by up to 65%
Simplifies customer engagement with a unified platform
Offers unlimited seats and AI at a simple per-conversation price
Enhances customer satisfaction through proactive and personalized service
Provides robust analytics for continuous service optimization

Metrics

Support Query Reduction: 45% reduction in support queries
Agent Efficiency Increase: 65% improvement in agent efficiency

Pricing Plans

Enterprise AI - Starting at $0.10/conversation
  • Unlimited seats
  • Included AI features
  • Full CRM functionality
  • Workflow automation
  • Volume-based discounts
Ultimate AI - Starting at $0.20/conversation
  • All Enterprise AI features
  • Enhanced API and storage limits
  • Premium 24/7 support
  • Advanced security features
  • Custom integrations and analytics

Diverse Programmers Recommendation

Kustomer is a valuable tool for businesses seeking to enhance customer engagement through AI-powered automation and comprehensive CRM integration. Diverse Programmers can provide advisory, seamless integration, and custom solutions to help you fully leverage Kustomer's robust capabilities.

Ease of Use

Setup Time: Rapid setup with minimal downtime

Onboarding: Step-by-step guided tutorials and comprehensive documentation available

User Experience: Intuitive, data-driven interface designed for ease-of-use

Security & Compliance

Data Encryption: Standard encryption protocols to secure customer data

Privacy Policy

Support Options

Live Chat: No

Email Support: Yes

Community Forum: Yes

Documentation

Contact Diverse Programmers today to learn more or request a custom integration.
Ask a Question

Book a Consultation

Get a Free, No-Obligation Quote for Automating Your Workflows Today

855-217-8708

6 Different Reasons We Should Partner

  • 1Expert in Automation and Streamlining Operations
  • 2Proven Track Record of Success
  • 3Customized Solutions for Your Needs
  • 4Dedicated to Enhancing Efficiency Across Departments
  • 5Trusted by Leading Organizations
  • 6Personable and Client-Focused Approach
Other Tools
comparable tools
Comparable tools to help you make the right choice

From venture-backed startups to Fortune 500 companies, we partner with organizations of all shapes and sizes.