Cohere is an AI-driven customer experience platform designed to help CX teams resolve support tickets faster and more efficiently while reducing operational costs. By leveraging advanced large language models, Cohere offers intelligent automation that transforms help center content and historical conversation data into interactive, personalized support responses, ensuring accurate and context-aware resolutions every time.
Targeted at forward-thinking customer service organizations, Cohere integrates seamlessly into existing CX stacks to deliver measurable outcomes such as up to 60% ticket automation and a 5x ROI. Its suite of features is aimed at reducing the burden on support agents while enhancing customer satisfaction and operational efficiency.
Website: https://cohere.io/
Key Features
Use Cases
Benefits
Metrics
Pricing Plans
Testimonials
With Cohere, we’ve been able to start self-serving 60%+ of our customers’ in-app inquiries within a matter of weeks. I'd estimate that we’re on track for a 5x ROI in Year 1.
Diverse Programmers Recommendation
Cohere stands out with its cutting-edge AI capabilities and seamless integration into existing support ecosystems. It is a valuable tool for reducing manual workload, improving support accuracy, and delivering rapid ROI. Diverse Programmers can provide expert advisory, integration support, and custom solutions to help you maximize the benefits of Cohere’s platform.
Ease of Use
Setup Time: Days
Onboarding: Guided onboarding with a dedicated success team
User Experience: Intuitive and easily integrates into existing systems
Security & Compliance
Data Encryption:
Support Options
Live Chat: No
Email Support: Yes
Community Forum: No
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855-217-87086 Different Reasons We Should Partner
- 1Expert in Automation and Streamlining Operations
- 2Proven Track Record of Success
- 3Customized Solutions for Your Needs
- 4Dedicated to Enhancing Efficiency Across Departments
- 5Trusted by Leading Organizations
- 6Personable and Client-Focused Approach
From venture-backed startups to Fortune 500 companies, we partner with organizations of all shapes and sizes.