Dialpad is an AI-powered customer communications platform that unifies calling, conferencing, contact centers, and sales outreach into one solution. Leveraging advanced AI capabilities, Dialpad offers features like automated note-taking, in-call coaching, and actionable insights to improve team productivity and customer interactions. It is designed for businesses of all sizes, from small teams to enterprise-level organizations looking to streamline their communication channels and enhance customer experience.
Website: https://www.dialpad.com/
Key Features
Use Cases
Benefits
Metrics
Pricing Plans
Standard - $15/user/month (annual billing) or $27/user/month (monthly billing)
- Unlimited calling
- Unlimited Ai Meetings for up to 150 participants
- SMS, MMS & team messaging
- Ai-powered call & voicemail transcriptions
- Google Workspace & Microsoft 365 integrations
- Real-time analytics & reporting
- Web & chat support
Pro - $25/user/month (annual billing) or $35/user/month (monthly billing)
- All features from the Standard plan
- 24/7 live agent support
- CRM integrations (Salesforce, Zendesk, HubSpot, Zoho & more)
- Microsoft Teams integration
- 10 office locations
- Multiple phone numbers per account
- Open APIs & Webhooks
- Global SMS capabilities
- Local number support in 70+ countries
- 25 ring groups (departments)
Enterprise - Custom
- All features from the Pro plan
- 99.9% uptime
- Unlimited office locations
- Unlimited ring groups (departments)
- Dial-by-extension
- Integrations with leading SSO providers (Okta, OneLogin)
- Azure AD SSO integration
- Data retention policies
- Priority live agent support
Diverse Programmers Recommendation
Dialpad offers valuable AI-driven communication capabilities that transform customer interactions and internal collaboration. Diverse Programmers can assist with advisory services, integration, and customized solutions to ensure Dialpad works seamlessly within your organizational ecosystem.
Ease of Use
Setup Time: Less than 1 hour
Onboarding: Step-by-step guided tutorials available
User Experience: Intuitive and user-friendly interface with minimal learning curve
Security & Compliance
Data Encryption: Enterprise-grade encryption
Support Options
Live Chat: No
Email Support: Yes
Community Forum: No
Book a Consultation
Get a Free, No-Obligation Quote for Automating Your Workflows Today
855-217-87086 Different Reasons We Should Partner
- 1Expert in Automation and Streamlining Operations
- 2Proven Track Record of Success
- 3Customized Solutions for Your Needs
- 4Dedicated to Enhancing Efficiency Across Departments
- 5Trusted by Leading Organizations
- 6Personable and Client-Focused Approach
From venture-backed startups to Fortune 500 companies, we partner with organizations of all shapes and sizes.