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Infinity
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Infinity

Infinity is an AI-powered call analytics platform designed to unearth hidden insights from every phone call, enabling businesses to make smarter marketing, sales, and customer service decisions. By connecting the customer journey to call data, Infinity helps companies optimize campaigns, accurately attribute revenue, and streamline operations through advanced call tracking, conversation analytics, and smart match capabilities.


Website: https://www.infinity.co/us/

Key Features

AI-enabled call tracking
Real-time conversation analytics
Smart Match for call attribution
Omnichannel support for marketers, sales, and customer service
Data-driven insights for campaign optimization

Use Cases

Call Tracking: Connect your customer journey to phone calls and measure the true impact of your marketing efforts, ensuring that every campaign’s performance is accurately tracked.
Conversation Analytics: Automatically analyze every conversation to uncover actionable insights that help improve call handling, sales techniques, and overall customer experience.
Smart Match: Quickly link call revenue to marketing activities, enabling businesses to pinpoint where their most valuable leads originate and reduce budget waste.
Sales Acceleration: Empower sales teams with real-time insights and custom scorecards to enhance call performance and close deals more effectively.
Compliance & Quality Assurance: Monitor calls at scale to identify compliance risks and streamline QA processes, ensuring standards are met and potential breaches are flagged early.

Benefits

Uncovers hidden insights from every call
Optimizes marketing ROI by connecting clicks to calls
Improves sales performance with real-time analytics
Enhances customer service through detailed call evaluation
Streamlines compliance and quality assurance processes
Reduces budget waste and maximizes ad spend efficiency

Metrics

YoY Sales Uplift: 174% increase from PPC campaigns
Cost-per-Acquisition Reduction: 63.8% decrease in CPA
Ad Spend Increase: 125% increase in budget allocated to ad spend

Pricing Plans

Starter - $99/month
  • Basic automation
  • Limited contacts
Pro - $299/month
  • Full automation
  • Unlimited contacts
Enterprise - Custom
  • Advanced AI customization
  • Dedicated support

Testimonials

It’s been incredible to see the amount of data and insight we’ve been missing. We’ve been able to adapt our paid media strategy to save money and drive up conversions.

Rachael Harker, Digital Performance Manager

Infinity is very flexible and results are immediate.

Mark Woodcock, Commercial Director

Diverse Programmers Recommendation

Infinity delivers robust AI-powered call analytics that empower businesses to harness deep insights from every customer interaction. Diverse Programmers can help with advisory services, integration strategies, and custom solutions to maximize the value of your call analytics platform.

Ease of Use

Setup Time: Less than 1 hour

Onboarding: Guided demos and step-by-step tutorials available

User Experience: Intuitive user interface designed for quick adoption and minimal learning curve

Security & Compliance

Data Encryption: End-to-end encryption

Privacy Policy

Support Options

Live Chat: No

Email Support: Yes

Community Forum: No

Documentation

Contact Diverse Programmers today to learn more or request a custom integration.
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6 Different Reasons We Should Partner

  • 1Expert in Automation and Streamlining Operations
  • 2Proven Track Record of Success
  • 3Customized Solutions for Your Needs
  • 4Dedicated to Enhancing Efficiency Across Departments
  • 5Trusted by Leading Organizations
  • 6Personable and Client-Focused Approach
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