Rafiki is an AI-driven modern conversation and revenue intelligence platform designed to transform how revenue teams capture, analyze, and act on insights from customer interactions. Utilizing generative AI, Rafiki delivers human-like call summaries, automated follow-ups, and intelligent CRM syncs to streamline adherence to sales methodologies such as MEDDIC, SPICED, and BANT. Its suite of capabilities is aimed at sales leaders, SDR leaders, customer success managers, and account executives, ensuring that every conversation is turned into actionable intelligence for improved performance and faster deal closures.
By offering tools like Smart Call Scoring, AI-powered call transcription, and automated CRM updates, Rafiki stands out with its focus on efficiency and precision. The platform not only enhances team coaching through detailed call analytics but also accelerates onboarding and ramp-up times, making it a valuable asset for teams looking to boost revenue and elevate their sales processes.
Website: https://getrafiki.ai
Key Features
Use Cases
Benefits
Metrics
Pricing Plans
Starter - $20/user/month
- Up to 3 users
- Unlimited recording and transcription in 50+ languages
- Human-grade Smart Call Summary with next steps and pain points
- Auto-generated followup email
- Comments & share with call timestamps
- Team-level analytics and administration
- chatGPT Assistant for meeting insights
Premium - $40/user/month
- All Starter features
- Unlimited users
- Auto capture and fill CRM fields from call data
- Auto capture MEDDIC, SPICED, BANT in CRM
- Gen-AI powered Smart Call Scoring (automated)
- Deal dashboard with accurate forecasting and in-meeting CRM visibility
- chatGPT Assistant for human-grade deal insights
Enterprise - Contact Sales
- All Premium features
- In-house deployment on GCP/AWS/Azure
- API support to ingest content from internal/BI applications
- Support for system maintenance and monitoring
- Large multi-team customizations
- Advanced security features
- Custom integrations
Testimonials
Rafiki was a refreshing alternative to more expensive options. Its AI-powered transcription and summarization have completely revamped our QA process, helping our managers focus more on coaching.
After switching from Gong, we found Rafiki's AI summarization to be a game changer. The implementation nuances were quickly overcome, and the value delivered is unparalleled.
Rafiki offers an amazing blend of conversation intelligence and ease of use. It helps me review calls, pinpoint areas for improvement, and significantly enhance my sales approach.
Diverse Programmers Recommendation
Rafiki’s generative AI transforms everyday customer interactions into actionable insights, driving efficiency and revenue growth. Diverse Programmers can provide advisory services, seamless integration, and tailored custom solutions to maximize the platform's impact in your sales environment.
Ease of Use
Setup Time: Less than 1 hour
Onboarding: Step-by-step guided tutorials and demo available
User Experience: Intuitive UI with minimal learning curve and seamless integrations
Security & Compliance
Data Encryption: End-to-end encryption
Support Options
Live Chat: No
Email Support: Yes
Community Forum: No
Book a Consultation
Get a Free, No-Obligation Quote for Automating Your Workflows Today
855-217-87086 Different Reasons We Should Partner
- 1Expert in Automation and Streamlining Operations
- 2Proven Track Record of Success
- 3Customized Solutions for Your Needs
- 4Dedicated to Enhancing Efficiency Across Departments
- 5Trusted by Leading Organizations
- 6Personable and Client-Focused Approach
From venture-backed startups to Fortune 500 companies, we partner with organizations of all shapes and sizes.