UpdateAI is an AI-driven platform that transforms customer meeting notes into actionable insights, streamlining the process of capturing, analyzing, and sharing customer data. Designed specifically for B2B SaaS companies, UpdateAI utilizes state-of-the-art generative AI to automatically generate meeting notes, identify churn risks, surface upsell opportunities, and create comprehensive account and portfolio insights, ensuring that no critical signal is missed during customer conversations.
Website: https://www.update.ai
Key Features
Use Cases
Benefits
Metrics
Pricing Plans
Notetaker Pro - $39/month per user
- Unlimited Meeting Recaps with AI Insights
- Advanced AI workflows
- Detects Risks, Commercial Opportunities, Product Feedback, Advocacy, Key Decisions, and Customer Questions
- Individual and Team Workspaces
- Custom Notetaking Frameworks
- Meeting Prep Cheatsheets
- Public/Private Recap Sharing
- Compatible with Zoom, MS Teams, Google Meet, and WebEx
- Favorites Folders (for Clips and Full Recaps)
- Prioritized chatbot and email support response time
- SSO / SCIM integration
- Available Add-Ons
Customer Intelligence - Starts at $105/month per user
- Minimum 5 users
- Rates decrease as volume increases
- Everything in Notetaker Pro plus additional insights
- Customer Hubs with account level insights and reporting
- Ability to upload recordings
- Voice-of-Customer Topic Discovery and Topic Tracking
- Context enhancement for increased AI precision
- Integrations with Salesforce, HubSpot, Slack, Zapier, Clari, Gong, and Gainsight
- Dedicated Customer Success Manager with Slack Connect channel
- Access to Security Portal and SOC2 report
- Bulk Import / Ingestion of Past Call Recordings
- Available Add-Ons
Testimonials
UpdateAI has proven to be very accurate when it comes to summarizing meetings. It works on top of the individual transcripts, eliminating the need for a bot to join the call.
The Smart Recaps™ are game-changing. I used to struggle to be truly present on calls while taking notes, but UpdateAI handles it all seamlessly.
UpdateAI does all the work for us when engaging with customers, allowing us to remain engaged while it takes reliable notes in the background.
They literally save me hours of follow-up time after back-to-back meetings, breaking down notes into clear sections so I can focus on the conversation.
Diverse Programmers Recommendation
UpdateAI is a valuable tool for companies seeking to automate meeting notes and customer insights using AI. Its integration capabilities and intelligent data aggregation enhance decision-making and revenue growth. Diverse Programmers can provide advisory services, assist with integrations, and develop custom solutions to maximize your platform’s potential.
Ease of Use
Setup Time: Less than 1 hour
Onboarding: Step-by-step guided tutorials available via Help Center
User Experience: Intuitive interface with minimal learning curve
Security & Compliance
Data Encryption: Standard industry encryption practices
Support Options
Live Chat: No
Email Support: Yes
Community Forum: No
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855-217-87086 Different Reasons We Should Partner
- 1Expert in Automation and Streamlining Operations
- 2Proven Track Record of Success
- 3Customized Solutions for Your Needs
- 4Dedicated to Enhancing Efficiency Across Departments
- 5Trusted by Leading Organizations
- 6Personable and Client-Focused Approach
From venture-backed startups to Fortune 500 companies, we partner with organizations of all shapes and sizes.