Dialworks is an on-demand virtual training platform designed to empower sales and support teams by replicating real-life scenarios through simulated call experiences. Leveraging AI-driven call scoring and real-time feedback, the platform offers a comprehensive suite of tools that enable organizations to quickly identify skill gaps, improve performance, and reduce training costs. With its suite of features ranging from mock calls to analytics and AI assessments, Dialworks helps teams ramp up faster and perform better in live customer interactions.
Website: https://dialworks.io/
Key Features
Use Cases
Benefits
Metrics
Pricing Plans
Training Starter - $129/user/month
- 60 training minutes
- Unlimited team members*
- 4-parameter training assessment
- Performance analytics
- Training call recordings
Hiring Starter - Contact Sales
- 2 test assessments
- 5 candidates
- Test call recordings
- Performance analytics
- 4-parameter test assessment
Testimonials
The tool’s ability to provide real-time feedback has been an invaluable resource for our team in honing skills and gaining confidence.
We have significantly reduced the time and money investment it once was required to train new reps. Highly recommend it to sales teams.
Saw a big jump in CSAT. Agents are more prepared to handle different types of customer calls and provide faster resolution.
Diverse Programmers Recommendation
Dialworks offers a powerful, AI-driven training solution that reduces ramp-up time and enhances call performance through realistic simulations and detailed analytics. Diverse Programmers can support seamless integration and offer custom advisory services to ensure you harness the full potential of Dialworks.
Ease of Use
Setup Time: Less than 1 hour
Onboarding: Step-by-step guided tutorials available
User Experience: Intuitive and user-friendly interface with real-time feedback
Security & Compliance
Data Encryption: Standard encryption protocols
Support Options
Live Chat: No
Email Support: Yes
Community Forum: No
Book a Consultation
Get a Free, No-Obligation Quote for Automating Your Workflows Today
855-217-87086 Different Reasons We Should Partner
- 1Expert in Automation and Streamlining Operations
- 2Proven Track Record of Success
- 3Customized Solutions for Your Needs
- 4Dedicated to Enhancing Efficiency Across Departments
- 5Trusted by Leading Organizations
- 6Personable and Client-Focused Approach
From venture-backed startups to Fortune 500 companies, we partner with organizations of all shapes and sizes.